{"id":79,"date":"2016-08-05T12:30:10","date_gmt":"2016-08-05T12:30:10","guid":{"rendered":"http:\/\/www.brownphillips.com\/blog\/?p=79"},"modified":"2016-07-27T18:13:29","modified_gmt":"2016-07-27T18:13:29","slug":"frequently-asked-questions","status":"publish","type":"post","link":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p>A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes.<\/p>\n<p>However, it saves yours and our time to address these questions in this post so you can continue with your day.<\/p>\n<p><strong>Q<\/strong>: Who do I need to call to make a payment?<br \/>\n<strong>A<\/strong>: You would need to call the company to make a payment. However, we can take payments in the office and over the phone with a service fee of $5.<\/p>\n<p><strong>Q<\/strong>: What happens when someone not listed on my policy is driving my car and gets into an accident?<br \/>\n<strong>A<\/strong>: You\u2019ll need to make the claim with the insurance company. However, no points will be added.<\/p>\n<p><strong>Q<\/strong>: I need to add a car to my policy. What information do you need?<br \/>\n<strong>A<\/strong>: Here are the questions we will need to ask you so make sure you have that information readily available.<br \/>\n1. If replacing, which vehicle are you replacing?<br \/>\n2. Year, Make and Model of the vehicle to add.<br \/>\n3. Vehicle ID number (VIN number) of the vehicle to add.<br \/>\n4. Use of the vehicle (pleasure, back and forth to work, etc.)<br \/>\n5. If the vehicle is financed, finance company name and address (not payment address)<br \/>\n6. Date to make the change effective.<br \/>\n7. Are you adding any additional drivers?<br \/>\n8. Coverage limits desired? (Liability or comp\/collision deductibles)<br \/>\n9. If adding comp\/collision would you like rental and towing coverage as well?<\/p>\n<p><strong>Q<\/strong>: My policy cancelled. How long do I have to reinstate without a lapse?<br \/>\n<strong>A<\/strong>: Our two most common companies are National General and Progressive. National General now gives you 45 days to reinstate without a lapse, while Progressive gives 14 days. With other companies, it can vary, but a common amount of time to reinstate is within 30 days from the cancel date.<\/p>\n<p><strong>Q<\/strong>: What is a consent to rate form?<br \/>\n<strong>A<\/strong>: North Carolina has a Rate Bureau that sets the rates for all the insurance companies in North Carolina for auto and property. The Rate Bureau sets a \u201csuggested\u201d rate for physical damage coverage. If the insurance company charges a rate that is higher or lower than that \u201csuggested\u201d rate, you have to sign a consent to rate form. Signing the consent to rate does not change or alter the current premium that you are paying, or alter coverage in any way.<\/p>\n<p><strong>Q<\/strong>: What do I need to bring to register my car at the DMV?<br \/>\n<strong>A<\/strong>: All you need is the name of your insurance company and your policy number.<\/p>\n<p>I hope this helped answer some of your questions and saved you some time.<\/p>\n<p>Have a great weekend!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes. However, it saves yours and our time to address these questions in this post so you can continue with your day. Q: Who do I need to call to make a payment? [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-79","post","type-post","status-publish","format-standard","hentry","category-car-insurance"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes. However, it saves yours and our time to address these questions in this post so you can continue with your day. Q: Who do I need to call to make a payment?\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Brown-Phillips Insurance\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Blog |\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Frequently Asked Questions | Blog\" \/>\n\t\t<meta property=\"og:description\" content=\"A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes. However, it saves yours and our time to address these questions in this post so you can continue with your day. Q: Who do I need to call to make a payment?\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2016-08-05T12:30:10+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2016-07-27T18:13:29+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Frequently Asked Questions | Blog\" \/>\n\t\t<meta name=\"twitter:description\" content=\"A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes. However, it saves yours and our time to address these questions in this post so you can continue with your day. Q: Who do I need to call to make a payment?\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/frequently-asked-questions\\\/#article\",\"name\":\"Frequently Asked Questions | Blog\",\"headline\":\"Frequently Asked Questions\",\"author\":{\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/author\\\/brown-phillips-insurance\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/#organization\"},\"datePublished\":\"2016-08-05T12:30:10+00:00\",\"dateModified\":\"2016-07-27T18:13:29+00:00\",\"inLanguage\":\"en-US\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/frequently-asked-questions\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/frequently-asked-questions\\\/#webpage\"},\"articleSection\":\"Car Insurance\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/frequently-asked-questions\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/category\\\/car-insurance\\\/#listItem\",\"name\":\"Car Insurance\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/category\\\/car-insurance\\\/#listItem\",\"position\":2,\"name\":\"Car Insurance\",\"item\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/category\\\/car-insurance\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/frequently-asked-questions\\\/#listItem\",\"name\":\"Frequently Asked Questions\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/frequently-asked-questions\\\/#listItem\",\"position\":3,\"name\":\"Frequently Asked Questions\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/category\\\/car-insurance\\\/#listItem\",\"name\":\"Car Insurance\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/#organization\",\"name\":\"Blog\",\"url\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/author\\\/brown-phillips-insurance\\\/#author\",\"url\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/author\\\/brown-phillips-insurance\\\/\",\"name\":\"Brown-Phillips Insurance\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/frequently-asked-questions\\\/#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/41506c6b16399b539ef656fb63ffd2fc41755317a774378c0ee751ba2ff2e3e2?s=96&d=mm&r=g\",\"width\":96,\"height\":96,\"caption\":\"Brown-Phillips Insurance\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/frequently-asked-questions\\\/#webpage\",\"url\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/frequently-asked-questions\\\/\",\"name\":\"Frequently Asked Questions | Blog\",\"description\":\"A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes. However, it saves yours and our time to address these questions in this post so you can continue with your day. Q: Who do I need to call to make a payment?\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/frequently-asked-questions\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/author\\\/brown-phillips-insurance\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/author\\\/brown-phillips-insurance\\\/#author\"},\"datePublished\":\"2016-08-05T12:30:10+00:00\",\"dateModified\":\"2016-07-27T18:13:29+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/\",\"name\":\"Blog\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.brownphillips.com\\\/blog\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Frequently Asked Questions | Blog","description":"A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes. However, it saves yours and our time to address these questions in this post so you can continue with your day. Q: Who do I need to call to make a payment?","canonical_url":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/#article","name":"Frequently Asked Questions | Blog","headline":"Frequently Asked Questions","author":{"@id":"https:\/\/www.brownphillips.com\/blog\/author\/brown-phillips-insurance\/#author"},"publisher":{"@id":"https:\/\/www.brownphillips.com\/blog\/#organization"},"datePublished":"2016-08-05T12:30:10+00:00","dateModified":"2016-07-27T18:13:29+00:00","inLanguage":"en-US","mainEntityOfPage":{"@id":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/#webpage"},"isPartOf":{"@id":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/#webpage"},"articleSection":"Car Insurance"},{"@type":"BreadcrumbList","@id":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.brownphillips.com\/blog#listItem","position":1,"name":"Home","item":"https:\/\/www.brownphillips.com\/blog","nextItem":{"@type":"ListItem","@id":"https:\/\/www.brownphillips.com\/blog\/category\/car-insurance\/#listItem","name":"Car Insurance"}},{"@type":"ListItem","@id":"https:\/\/www.brownphillips.com\/blog\/category\/car-insurance\/#listItem","position":2,"name":"Car Insurance","item":"https:\/\/www.brownphillips.com\/blog\/category\/car-insurance\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/#listItem","name":"Frequently Asked Questions"},"previousItem":{"@type":"ListItem","@id":"https:\/\/www.brownphillips.com\/blog#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/#listItem","position":3,"name":"Frequently Asked Questions","previousItem":{"@type":"ListItem","@id":"https:\/\/www.brownphillips.com\/blog\/category\/car-insurance\/#listItem","name":"Car Insurance"}}]},{"@type":"Organization","@id":"https:\/\/www.brownphillips.com\/blog\/#organization","name":"Blog","url":"https:\/\/www.brownphillips.com\/blog\/"},{"@type":"Person","@id":"https:\/\/www.brownphillips.com\/blog\/author\/brown-phillips-insurance\/#author","url":"https:\/\/www.brownphillips.com\/blog\/author\/brown-phillips-insurance\/","name":"Brown-Phillips Insurance","image":{"@type":"ImageObject","@id":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/#authorImage","url":"https:\/\/secure.gravatar.com\/avatar\/41506c6b16399b539ef656fb63ffd2fc41755317a774378c0ee751ba2ff2e3e2?s=96&d=mm&r=g","width":96,"height":96,"caption":"Brown-Phillips Insurance"}},{"@type":"WebPage","@id":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/#webpage","url":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/","name":"Frequently Asked Questions | Blog","description":"A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes. However, it saves yours and our time to address these questions in this post so you can continue with your day. Q: Who do I need to call to make a payment?","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.brownphillips.com\/blog\/#website"},"breadcrumb":{"@id":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/#breadcrumblist"},"author":{"@id":"https:\/\/www.brownphillips.com\/blog\/author\/brown-phillips-insurance\/#author"},"creator":{"@id":"https:\/\/www.brownphillips.com\/blog\/author\/brown-phillips-insurance\/#author"},"datePublished":"2016-08-05T12:30:10+00:00","dateModified":"2016-07-27T18:13:29+00:00"},{"@type":"WebSite","@id":"https:\/\/www.brownphillips.com\/blog\/#website","url":"https:\/\/www.brownphillips.com\/blog\/","name":"Blog","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.brownphillips.com\/blog\/#organization"}}]},"og:locale":"en_US","og:site_name":"Blog |","og:type":"article","og:title":"Frequently Asked Questions | Blog","og:description":"A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes. However, it saves yours and our time to address these questions in this post so you can continue with your day. Q: Who do I need to call to make a payment?","og:url":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/","article:published_time":"2016-08-05T12:30:10+00:00","article:modified_time":"2016-07-27T18:13:29+00:00","twitter:card":"summary","twitter:title":"Frequently Asked Questions | Blog","twitter:description":"A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes. However, it saves yours and our time to address these questions in this post so you can continue with your day. Q: Who do I need to call to make a payment?"},"aioseo_meta_data":{"post_id":"79","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[],"defaultGraph":"","defaultPostTypeGraph":""},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"location":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2020-12-22 06:08:21","updated":"2025-07-11 06:19:35","seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.brownphillips.com\/blog\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.brownphillips.com\/blog\/category\/car-insurance\/\" title=\"Car Insurance\">Car Insurance<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tFrequently Asked Questions\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.brownphillips.com\/blog"},{"label":"Car Insurance","link":"https:\/\/www.brownphillips.com\/blog\/category\/car-insurance\/"},{"label":"Frequently Asked Questions","link":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/"}],"_links":{"self":[{"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/posts\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/comments?post=79"}],"version-history":[{"count":1,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/posts\/79\/revisions"}],"predecessor-version":[{"id":80,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/posts\/79\/revisions\/80"}],"wp:attachment":[{"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/media?parent=79"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/categories?post=79"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/tags?post=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}