{"id":79,"date":"2016-08-05T12:30:10","date_gmt":"2016-08-05T12:30:10","guid":{"rendered":"http:\/\/www.brownphillips.com\/blog\/?p=79"},"modified":"2016-07-27T18:13:29","modified_gmt":"2016-07-27T18:13:29","slug":"frequently-asked-questions","status":"publish","type":"post","link":"https:\/\/www.brownphillips.com\/blog\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p>A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes.<\/p>\n<p>However, it saves yours and our time to address these questions in this post so you can continue with your day.<\/p>\n<p><strong>Q<\/strong>: Who do I need to call to make a payment?<br \/>\n<strong>A<\/strong>: You would need to call the company to make a payment. However, we can take payments in the office and over the phone with a service fee of $5.<\/p>\n<p><strong>Q<\/strong>: What happens when someone not listed on my policy is driving my car and gets into an accident?<br \/>\n<strong>A<\/strong>: You\u2019ll need to make the claim with the insurance company. However, no points will be added.<\/p>\n<p><strong>Q<\/strong>: I need to add a car to my policy. What information do you need?<br \/>\n<strong>A<\/strong>: Here are the questions we will need to ask you so make sure you have that information readily available.<br \/>\n1. If replacing, which vehicle are you replacing?<br \/>\n2. Year, Make and Model of the vehicle to add.<br \/>\n3. Vehicle ID number (VIN number) of the vehicle to add.<br \/>\n4. Use of the vehicle (pleasure, back and forth to work, etc.)<br \/>\n5. If the vehicle is financed, finance company name and address (not payment address)<br \/>\n6. Date to make the change effective.<br \/>\n7. Are you adding any additional drivers?<br \/>\n8. Coverage limits desired? (Liability or comp\/collision deductibles)<br \/>\n9. If adding comp\/collision would you like rental and towing coverage as well?<\/p>\n<p><strong>Q<\/strong>: My policy cancelled. How long do I have to reinstate without a lapse?<br \/>\n<strong>A<\/strong>: Our two most common companies are National General and Progressive. National General now gives you 45 days to reinstate without a lapse, while Progressive gives 14 days. With other companies, it can vary, but a common amount of time to reinstate is within 30 days from the cancel date.<\/p>\n<p><strong>Q<\/strong>: What is a consent to rate form?<br \/>\n<strong>A<\/strong>: North Carolina has a Rate Bureau that sets the rates for all the insurance companies in North Carolina for auto and property. The Rate Bureau sets a \u201csuggested\u201d rate for physical damage coverage. If the insurance company charges a rate that is higher or lower than that \u201csuggested\u201d rate, you have to sign a consent to rate form. Signing the consent to rate does not change or alter the current premium that you are paying, or alter coverage in any way.<\/p>\n<p><strong>Q<\/strong>: What do I need to bring to register my car at the DMV?<br \/>\n<strong>A<\/strong>: All you need is the name of your insurance company and your policy number.<\/p>\n<p>I hope this helped answer some of your questions and saved you some time.<\/p>\n<p>Have a great weekend!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A good portion of our calls consist of the same few questions and that can be answered easily and within a few minutes. However, it saves yours and our time to address these questions in this post so you can continue with your day. Q: Who do I need to call to make a payment? [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-79","post","type-post","status-publish","format-standard","hentry","category-car-insurance"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/posts\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/comments?post=79"}],"version-history":[{"count":1,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/posts\/79\/revisions"}],"predecessor-version":[{"id":80,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/posts\/79\/revisions\/80"}],"wp:attachment":[{"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/media?parent=79"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/categories?post=79"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.brownphillips.com\/blog\/wp-json\/wp\/v2\/tags?post=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}